In order for our team to provide you with appropriate care, it’s important that we book the right appointment type which will best suit your medical needs on the day.
Some health issues require longer appointments than others, and some procedures and immunisations need to be booked with both our GPs and Nurses at the same time.
You can help us allocate the right times for you, when we book an appointment over the phone, by briefly advising our staff on what it is you are coming for, such as a standard or long consult, script, medical certificate, procedure, immunisations, care plans or health assessments, wound management, results and reminders or something else.
You can also easily choose the most suitable appointment type through our online booking system HotDoc. Click 'Book An Appointment' below to see both our available times and appointment types.
The Care Plan is a program under the Australian Government Medicare system that provides support for people with chronic medical conditions. The program provides access to a range of medical services, including up to five subsidised sessions every calendar year to see Allied Health practitioners such as a Physio, Podiatrist, Dietitian or Chiropractor. The program is designed to help people with chronic conditions manage their health and improve their overall well-being.
To access the program, patients must first visit their GP to receive a referral and to have a chronic conditions assessment. The GP will then work closely with the patient to develop a care plan that includes specific goals, strategies, and treatments. The plan may include things like regular medical check-ups, medication management, lifestyle changes, and other interventions that are designed to help the patient manage their condition.
Some examples of chronic conditions include diabetes, hypertension, heart disease, chronic obstructive pulmonary disease (COPD), asthma, arthritis, and cancer. Chronic conditions are long-term health problems that can have a significant impact on a person's quality of life. They are often caused by a combination of genetic, environmental, and lifestyle factors. Chronic conditions require ongoing management and treatment to help patients manage their symptoms and prevent complications.
A care plan may include either, only a GPMP, or a GPMP and TCA.
Please note not everyone is eligible to receive a Care Plan with access to allied health services under Medicare. Only a GP can identify whether or not a patient is eligible for a Care Plan.
GPMP
A GPMP, or General Practitioner Management Plan, is a plan that is developed by a patient's GP to help manage their chronic health conditions. The plan maybe include any or all of the following, a list of the patient's health goals, a medication summary, diet and exercise recommendations, and a schedule of regular check-ups with healthcare professionals. The GPMP is designed to help patients better manage their symptoms and improve their overall quality of life. It is a personalised plan that considers the patient's specific health needs and is reviewed and updated regularly to ensure that it remains relevant and effective.
TCA
The TCA, or Team Care Arrangements, in a care plan involve a group of healthcare professionals who collaborate and work together to provide comprehensive care to the patient. This team may include doctors, nurses, pharmacists, allied health practitioners, and other healthcare professionals. The team members work together to develop and implement a personalised care plan that addresses the patient's specific needs. This approach ensures that the patient receives the best possible care and that all aspects of their health are taken into consideration.
A Mental Health Care Plan is a program under the Australian Government Medicare system which provides access to 10 subsidized sessions with a psychologist or other mental health professional. This plan allows individuals with mental health issues to access affordable and effective treatment options. The plan is available to people with a range of mental health conditions, including depression, anxiety, bipolar disorder, and others.
To access the plan, patients must first visit their GP to receive a referral and to have a mental health assessment. The GP will then work closely with the patient to develop a mental health care plan that includes specific goals, strategies, and treatments. The plan may include things like therapy, medication, lifestyle changes, and other interventions that are designed to help the patient manage their symptoms and improve their overall mental health.
If you or someone you know is experiencing mental health issues, it is important to seek help from a healthcare professional. A mental health care plan can be an effective tool for managing mental health issues and improving overall well-being. There are many resources available to help people with mental health issues, including mental health hotlines, online support groups, and other resources that can be accessed through a GP or other healthcare provider.
Please note not everyone is eligible to receive a Mental Health Care Plan with access to mental health practitioner services under Medicare. Only a GP can identify whether or not a patient is eligible for a Mental Health Care Plan.
A Health Assessment is a comprehensive evaluation of a patient's overall health and wellbeing. The assessment is conducted by a GP and Nurse and may include a physical examination, request for laboratory tests, and a review of the patient's medical history. The assessment is designed to identify any health issues that the patient may be experiencing and to provide recommendations for managing those issues. The assessment may also include a discussion of the patient's lifestyle habits, such as diet and exercise, and recommendations for improving those habits. The goal of the assessment is to promote the patient's overall health and wellbeing and to identify any potential health risks before they become serious.
Patients who are over the age of 75, or over the age of 45 and identify as Aboriginal or Torres Strait Islander, are eligible for a free health assessment under Medicare. It is important to check with your healthcare provider or local health department to determine your eligibility for a health assessment.
Scheduled immunisations are a series of vaccinations that are recommended by health authorities for people of all ages. These vaccinations are designed to protect people against serious and potentially life-threatening diseases such as measles, mumps, rubella, hepatitis B, and many others. Immunisations are usually given in a series of doses over a period of time.
Many of the diseases that are prevented by immunisations are highly contagious, and they can spread quickly and easily from person to person. By getting vaccinated, individuals not only protect themselves, but they also help to protect others who may be more vulnerable to these diseases, such as young children, elderly people, and people with weakened immune systems.
Scheduled immunisations are an important part of maintaining good health and preventing the spread of disease in the community.
Implanon is a contraceptive implant that is inserted under the skin of a woman's upper arm. It is a small, flexible plastic rod that contains a hormone called etonogestrel. The hormone is slowly and continuously released into the woman's bloodstream, which helps to prevent pregnancy. The implant is effective for up to three years and is considered to be a highly effective form of contraception.
INSERTION
Before getting an Implanon inserted, it is important to inform your healthcare provider if you have a history of blood clots, liver disease, breast cancer, or unexplained vaginal bleeding. It is also important to inform your healthcare provider if you are taking any medications or supplements that could interact with the implant. Additionally, you should inform your healthcare provider if you are pregnant or planning to become pregnant in the near future. The insertion procedure itself is relatively simple and quick, but there may be some discomfort or bruising at the insertion site.
REMOVAL
When removing an Implanon the healthcare provider will carefully examine the implant to ensure that it is intact and has not migrated from its original location. The healthcare provider will ensure they have a firm grip on the implant before attempting to remove it to avoid any potential complications. In some cases, a local anaesthetic may be used to numb the area around the implant before removal. After removal, it is important to monitor the insertion site for any signs of infection or other complications.
Wound management is the process of caring for a wound to promote healing and prevent infection. The first step in wound management is to assess the wound to determine the best course of treatment. This may involve cleaning the wound with a saline solution, removing any debris or foreign objects, and applying a dressing or bandage to protect the wound from further injury and to promote healing. For more serious wounds, such as those that are infected or that require surgery, additional treatments may be necessary, such as antibiotics or debridement (removal of dead tissue). It is important to monitor the wound regularly for signs of infection, such as redness, swelling, or discharge, and to seek medical attention if these symptoms occur. Proper wound management is essential for promoting healing and preventing complications such as scarring or the development of chronic wounds.
A minor procedure is performed in a clinical setting, typically under local anaesthesia, to diagnose or treat a range of medical conditions. Examples of minor procedures include the removal of skin tags, the draining of abscesses, and the removal of small cysts or moles. The procedure may involve making a small incision in the skin, using a laser or other tool to remove tissue, or applying medication or other treatments to the affected area. The procedure is performed by a GP and Nurse and can either be completed in a single visit or may require multiple visits. After the procedure, the patient may experience some mild discomfort or bruising at the site of the procedure, but this should subside within a few days. It is important to follow any post-procedure instructions provided by the healthcare provider, such as keeping the wound clean and dry and avoiding strenuous physical activity for a period of time.
A biopsy involves the removal of a small amount of tissue from the body for examination under a microscope. The procedure is generally performed under local anaesthesia and involves making a small incision in the skin to access the area of interest. The tissue sample is then carefully removed using a small instrument and sent to a laboratory for analysis. The procedure is typically used to diagnose or rule out a range of medical conditions, including cancer, infections, and autoimmune disorders. After the procedure, the patient may experience some mild discomfort or bruising at the site of the biopsy, but this should subside within a few days. It is important to follow any post-procedure instructions provided by the healthcare provider, such as keeping the wound clean and dry and avoiding strenuous physical activity for a period of time. The results of the biopsy will typically be available within a few days to a week, depending on the type of tissue being examined and the laboratory processing the sample.
Skin tag removals are minor procedures that involve the removal of small, benign growths of skin. The procedure may be performed under local anaesthesia and involves using a small instrument to cut or burn off the skin tag. The procedure is generally quick and relatively painless, and patients can usually return to normal activities immediately afterward. After the procedure, the patient may experience some mild discomfort or bruising at the site of the removal, but this should subside within a few days. It is important to follow any post-procedure instructions given by the healthcare provider, such as keeping the wound clean and dry and avoiding strenuous physical activity for a period of time. Skin tag removals may not be suitable for everyone, so it is important to discuss the risks and benefits of the procedure with your healthcare provider before scheduling the treatment.
Cryotherapy is a medical procedure that uses extreme cold to treat a range of medical conditions. The procedure involves applying liquid nitrogen or other cooling agents to the affected area, usually for a few seconds to a few minutes. Cryotherapy is used to treat skin conditions such as warts, skin tags, and precancerous lesions, as well as to relieve pain and inflammation in conditions such as arthritis. The procedure is generally quick and relatively painless, and patients can usually return to normal activities immediately afterward. After the procedure, the patient may experience some mild discomfort or redness at the site of the treatment, but this should subside within a few days. It is important to follow any post-procedure instructions given by the healthcare provider, such as keeping the wound clean and dry and avoiding strenuous physical activity for a period of time. Cryotherapy may not be suitable for everyone, so it is important to discuss the risks and benefits of the procedure with your healthcare provider before scheduling the treatment.
Ear syringing is a procedure that involves using a syringe to flush out excess earwax from the ear canal. The procedure is performed when earwax build-up is causing discomfort or hearing problems. The healthcare provider will examine the ear using an otoscope to determine the extent of the earwax build-up before proceeding with the procedure. During the procedure, warm water or saline solution is gently squirted into the ear canal to dislodge the earwax, which is then flushed out using a syringe. The procedure is generally quick and relatively painless, and patients can usually return to normal activities immediately afterward. After the procedure, the patient may experience some mild discomfort or dizziness, but this should subside within a few hours. It is important to follow any post-procedure instructions given by the healthcare provider, such as avoiding getting water in the ear for a period of time. Ear syringing may not be suitable for everyone, so it is important to discuss the risks and benefits of the procedure with your healthcare provider before scheduling the treatment.
A WorkCover consult happens when a worker is injured on the job and needs medical treatment. During the consultation, the healthcare provider will assess the worker's injuries and determine the appropriate treatment plan, which may include medication, physiotherapy, or other forms of treatment. The healthcare provider will also complete any necessary paperwork and liaise with the worker's employer as well as WorkCover to ensure that the worker's claim is processed smoothly. It is important to attend the consultation as soon as possible after the injury occurs to ensure that the worker receives the appropriate treatment and that the claim is processed quickly.
To apply for a WorkCover number, you will need to contact your employer or the WorkSafe Victoria directly. Your employer will provide you with the necessary information and forms to complete your claim. You will need to provide some basic information about the accident, such as the date, time, and location, as well as details about any injuries sustained. Your employer will then provide you with a WorkCover claim number, which you will need to provide to any healthcare providers you see for treatment related to the accident. It is important to apply for a WorkCover number as soon as possible after the accident occurs to ensure that you receive the appropriate medical treatment and that your claim is processed quickly.
A TAC consult happens when a person has been injured in a transport accident and needs medical treatment. During the consultation, the healthcare provider will assess the person's injuries and determine the appropriate treatment plan, which may include medication, physiotherapy, or other forms of treatment. The healthcare provider will also complete any necessary paperwork and liaise with TAC to ensure that the person's claim is processed smoothly. It is important to attend the consultation as soon as possible after the accident occurs to ensure that the person receives the appropriate treatment and that the claim is processed quickly.
To apply for a TAC claim number, you will need to contact the Transport Accident Commission (TAC) directly. You can do this by calling their 24-hour helpline on 1300 654 329. You will need to provide some basic information about the accident, such as the date, time, and location, as well as details about any injuries sustained. The TAC will then provide you with a claim number, which you will need to provide to any healthcare providers you see for treatment related to the accident. It is important to apply for a TAC claim number as soon as possible after the accident occurs to ensure that you receive the appropriate medical treatment and that your claim is processed quickly.
PRE-EMPLOYMENT
A Pre–Employment Medical is a medical examination that is required when a person is applying for a new job. The examination is conducted by a GP and Nurse who will assess the person's general health and fitness for the job they are applying for. The examination includes a review of the person's medical history, a physical examination, and any necessary tests or screenings. The GP will also provide advice on any health issues that may affect the person's ability to perform the job safely and effectively. It is important to attend the examination as soon as possible after it is requested by the employer to ensure that the person is cleared for the job in a timely manner. Fees apply for this appointment type.
FITNESS
A Fitness Medical is a medical examination that is required when a person is applying for a specific type of fitness-related activity, such as joining a gym or participating in a sports team. The examination is conducted by a GP and Nurse who will assess the person's general health and fitness level. The examination includes a review of the person's medical history, a physical examination, and any necessary tests or screenings. The GP will also provide advice on any health issues that may affect the person's ability to participate in the activity safely and effectively. It is important to attend the examination as soon as possible after it is requested by the gym or sports team to ensure that the person is cleared for the activity in a timely manner. Fees apply for this appointment type.
DRIVING MEDICAL
A Driving Medical is a medical examination that is required when a person is applying for or renewing their commercial driver's license. The examination is conducted by a GP and Nurse who will assess the person's general health and fitness to drive. The examination includes a review of the person's medical history, a physical examination, and any necessary tests or screenings. The GP will also provide advice on any health issues that may affect the person's ability to drive safely. It is important to attend the examination as soon as possible after it is requested by the licensing authority to ensure that the person is cleared to drive in a timely manner. Fees apply for this appointment type.
A GP Medical Report is a document that is created by a GP to provide information about a patient's health status and medical history. The report may be requested by another healthcare provider, lawyers, TAC, or an organisation such as an insurance company or an employer. The report is usually addressed in the form of a questionnaire and includes information about the patient's current health status, any medical conditions they have, any medications they are taking, and any treatments they have received. The report may also include information about the patient's lifestyle, such as their diet and exercise habits. The GP medical report is an important tool for ensuring that the patient receives appropriate care and treatment, and it is also used to help make decisions about insurance coverage, employment, and other important matters.
The influenza vaccine is a vaccination that is designed to protect people against the influenza virus, also known as the flu. The vaccine is given as a shot in the arm, and it contains a weakened or killed version of the virus. The vaccine works by triggering the body's immune system to produce antibodies that can fight the virus if the person is exposed to it.
The Australian Government Health Department recommends people to get the influenza vaccine once every year because the virus is constantly changing, and the vaccine needs to be updated in order to provide protection against the most current strains of the virus.
The vaccine is especially important for people who are at high risk of developing complications from the flu, such as young children, elderly people, pregnant women, and people with weakened immune systems. Even if a person is healthy and not at high risk, getting the influenza vaccine can help prevent the spread of the virus to others who may be more vulnerable. The vaccine is safe and effective, and is the best way to protect against the flu.
ELIGIBILITY
In Australia, the government provides free flu vaccines to certain groups of people who are considered to be at high risk of developing complications from the flu. This includes:
Other people who are not in these high-risk groups can still get the flu vaccine, but they will need to pay for it themselves. Some employers also offer free flu vaccines to their employees.
Our clinic now has the 2023 Influenza vaccines available for all patients, both Private and Government Funded.
Our medical centre is a mixed billing practice. This means there will be a $30 out of pocket gap fee for most GP consultations. Patients are required to pay our full practice fees on the day for the relevant MBS item number, and will then receive their Medicare rebate instantly back into their account at the time of payment.
Patients who have a concession card (Health Care, Pension, DVA, Seniors Health Care), and all children under the age of 16 who have Medicare are always fully Bulk Billed and will have no out of pocket fees for GP consultations.
Some government funded health initiatives such as Care Plans and Health Assessments are also fully Bulk Billed for everyone.
Some of our services that are not covered under Medicare will be privately charged to all patients – those with or without Medicare and concession cards, such as Procedures, Pre–Employment, Fitness & Driving Medicals.
Private patients who don't have Medicare but have private health insurance with GP cover (such as Allianz, NIB, Medibank or others) will be charged practice fees on the day, which they will have to claim back from their private health insurance upon providing them with our receipt. Private patients getting reimbursed for consultations is strictly conditional on agreements with their own providers, we kindly ask that you check with your private health insurance provider regarding the level of medical cover you have before attending our practice.
Appointments with our Allied Health are usually only bulk billed for patients who have an EPC (Care Plan for Chronic Conditions). Consultation fees apply to patients who don’t have an EPC, and payment is required on the day.
For appointment prices please see the fee schedule below.
